Customer Queries

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Payment blocked by 3DS .

Transactions were blocked by the bank and the possible reasons are as follows:

  1. Your card is possibly not enrolled for 3D Secure verifications. 
  2. Otherwise, it's possible that it's enrolled only for 3DS 1.0 and the acquiring bank currently accepts 3DS 2.0 only.

In either case, both banks would not accept responsibility in case of fraudulent transactions and hence it is declined.

Solution:

Try with a different card or contact your bank to ask for the card to be enrolled for 3DS 2.0 .