Customer Queries
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Customer Queries related
For a transaction to go through, the bank needs to verify that you are the initiator of this transaction. A one time password is sent to your registered phone or email address. You will need to identify yourself first using a User ID or number linked to your account.
Solution:
If the issue still persists, we would suggest you to please contact your bank for more information as it contains confidential information between you and your bank.